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FAQs - Frequently Asked Questions about Freshmap
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FAQs - Frequently Asked Questions about Freshmap


FAQs - Frequently Asked Questions about Freshmap

The answers to most questions can be found in the extensive Help file in Freshmap.

Freshmap works on Windows Vista, Windows 7, 8 and 10.
Freshmap does not work on earlier versions of Windows.

Freshmap works on MAC Mountain Lion, Yosemite, El Capitan, Sierra, High Sierra
Freshmap does not work on earlier versions of MAC OS.

Freshmap Topographic Mapping

Which Garmin GPS does Freshmap work with?

Please click on this link to see a list of these GPS. Freshmap with Garmin GPS

My computer doesn't have a DVD drive. Can I still have Freshmap on it?

Let your supplier know that you require Freshmap on memory stick, and you will be supplied with a Freshmap licence key as well as Freshmap on a memory stick.

Loading from a memory stick for Windows computers:

  1. Browse to the USB stick
  2. Right click on the "iso" file and select "mount"
  3. Another hard drive will appear on the desktop
  4. Browse to this new hard drive
  5. Run setupfreshmap (NOT setup)
  6. Continue with the installation
Loading from a memory stick for MAC computers:
  1. Browse to the USB stick
  2. Double click on the "dmg" file as you would for any MAC download
  3. Continue with the installation

How is the elevation data in the TaskBar obtained? It doesn't seem to match the elevation numbers that appear on the maps.
Elevation data for the task bar and 3D rendering is calculated from a rectangular grid of altitudes across NZ. The grid is generated from a weighted average using contour data. The net effect of all this averaging is that the calculated average at any given cursor position can differ from the depicted contour line height especially on flatter terrain. The calculation is not able to use data directly from the map. As well as this the underlying contours are only accurate to about 20m or even less accurate in forested areas.

Will Freshmap work with the Edge 705/800?
The Edge 705 works well with Freshmap. If your Edge 705 isn't working as well as you expected, check the GPS port setting in Freshmap Options. The setting it should either be set to AUTO or MASS to work with the Edge.

The device itself has some limitations - you can transfer waypoints to and from the device and tracks TO the device, but not tracks FROM the device except via the training software. Load your training logs into the training software and export them as gpx files. These files can be imported into Freshmap using User Feature/Import. Also all these bulk devices seem to receive tracks with a 'hide on map' status by default so you need to manually go into each track on the device after uploading and set it to show.

Can Freshmap be loaded onto a Netbook?
Freshmap will work fine on a netbook though the 3D will probably perform very slowly. To install the program it's necessary to copy the entire contents of the installation DVD onto a USB stick or similar medium supported by the netbook. Depending on the amount of hard drive space on the netbook, it's possible to either copy the maps to the netbook or set Freshmap up to read them directly off the USB stick.

Can I use Freshmap with a Nuvi?
You can use Freshmap for waypoint and routes - both uploading and downloading - but not for tracks.

How do I replace the GPS protocol file on Freshmap for Mac

  • Download the GPSProtocols.xml file to a suitable location.
  • Open /Applications with Finder on your main hard drive and find
  • Right click on this and choose 'Show package contents'
  • Open the 'Contents' folder if it is not already open.
  • Drag the GPSProtocols file onto the 'Resources' folder and agree to overwriting the old version of GPSProtocols.xml

    How do I replace the GPS protocol file on Freshmap for Windows

  • Download the GPSProtocols.xml file to a suitable location - the Desktop works best
  • Using Explore, go to c:\Program Files\Freshmap
  • Drag the GPSProtocols file into this and agree to overwriting the old version of GPSProtocols.xml

    What do I do if Freshmap 3D either doesn't work or doesn't work properly?
    The problem is almost certainly the graphics card. Unfortunately there are hundreds of cards and there is no way to test them all.
    There are several things to try that might get it working, though it still won't work well if it's that marginal:
    1. Reduce the screen colours to 16 bit instead of the default 24 bit.
    2. Run the program in a smaller window rather than full screen.
    3. Reduce the screen resolution.
    4. Finally purchase a newer graphics card. Of course if the computer is a laptop then this probably isn't an option.
    All of these things reduce the load on the graphics card.

    The 3D icon is greyed out when I open Freshmap. Why is this?(Taken from Freshmap's Help File)
    If the 3D menu item is greyed out then it is most likely that your computer's graphics card is inadequate or you have selected a map series that doesn't contain 3D data. Your card should support DirectX 9 at least although some DirectX 8 cards will still work, albeit rather slowly. Some cheap graphics cards will support DirectX 9 but will deliver poor performance. This is characterised by slow jerky response to panning the map. You should also note that 3D mode can consume a fair bit of memory and computer resources generally. It will perform much faster on a modern computer with plenty of memory and a good graphics card. If you are trying to use 3D with an old graphics card you can improve performance a bit by reducing the screen colour quality to 16 bit and displaying Freshmap in a smaller window.

    I would like to get a better quality screen image from Freshmap than the screen dump allows. How can I do this?
    You will need to buy a 'Print to bitmap' program of some sort. There are many of these. For example this one looks ok and doesn't cost too much and you can try it out before buying. These programs install theselves as virtual printers and you can set up the dpi for the quality and page size you want and then set them as the map printer in Freshmap. This means you can export ('print') selected areas from Freshmap in a much better quality than the 96dpi of a screen and then use or edit them as you would any other image

    I want to add x,y data to show locations. Is there a way to enter this information into a separate spreadsheet then import it into Freshmap?
    The only way to import data is via GPX /XML files. There are numerous utilities on the internet that will convert csv files to GPX - just Google csv gpx utility. These will only work with WGS84 coordinates.

    Can I see the Paper Roads on Freshmap?
    In order to see the paper roads, you need Freshmap Cadastrals. What you can then do is use Freshmap Cadastrals to draw the paper road, switch to Freshmap Topo and Streets, and view the location of the paper road.

    (See image. The blue line has been drawn on Freshmap Cadastral 1:50,000, and then the screen shot was taken from Freshmap Topo and Streets to show the location of the paper road. This location is near Hilltop on Banks Peninsula.)

    Is it possible to print off the Legend?
    It is possible to print the Legend file. In either Windows or Mac, just go to File, Print Legend.

    Can I use GPX files with Freshmap?
    GPX is a non proprietary GPS orientated variation of an XML format. See for further information about gpx files. If you export user features in gpx format the resulting file will be somewhat larger than an xmlf file. All user feature attributes are exported from Freshmap using the gpx format, but gpx files imported from other sources may not contain all details.

    Can Freshmap do on-screen area calculation?
    Draw a track on Freshmap (right click, New, Track/Route). Once you've drawn the line around the area to be calculated, point to the Track, right click and go to Properties. In the status bar at the bottom of the dialog box, you will see not only the distance covered, but the area calculated in hectares.

    How can I delete a series of waypoints in Freshmap Topo?
    Use the following list of instructions:

  • Click on User features on the Freshmap toolbar
  • Select Manage
  • Make sure all boxes are empty
  • Click on OK
  • Highlight the features to be deleted
  • Right click and select Delete There is more information about these sorts of things in the Help file under User Features Properties.

    How much space does Freshmap take on my hard drive?
        * New Zealand Topo and Streets   4.2gb
        * New Zealand Cadastrals    700mb
        * New Zealand Aerials   2.8gb

    Can I import waypoints from other programs?
    Freshmap is designed to accept waypoints in .xml format. Waypoints from TopoMapPro are also recognized. If you want to use waypoints that are in other formats, try the following link:

    How do I set Garmin symbols on the waypoints?
    When you are creating a waypoint on Freshmap Topo and Streets (right click, New, Point feature) you are able to choose which Garmin icon you want to allocate to that waypoint. This will not appear on the screen. The icons are downloaded to your GPS and visible there.

    Does Freshmap Topo and Streets have road mapping too?
    Freshmap's road maps cover the urban or built-up areas. Once the map gets out into the country area, you need to switch to the 1:50,000 scale maps to get the roads.

    Where can I find declination information?
    Go to this link: Declination information

    Freshmap for Garmin GPS

    Why are some features visible on Freshmap Topo and Streets, but not visible on the maps on the GPS? Mt Herbert and Packhorse Hut, for example, are missing from the GPS mapping.
    These features definitely are present in the Freshmap GPS maps. GPS maps are 'object oriented' maps. In this context that means that vector objects are supplied together with description data to the GPS, but the actual display format is largely under the control of the GPS firmware itself. In particular the firmware has a mind of its own regarding the display of object names. This is influenced by the text size you have chosen, the length of the object name, the current zoom of the GPS and the presence of other nearby features that the firmware deems more important to name.

    Is Freshmap on my GPS a substitute for taking a topomap with me outdoors?
    A topomap covers approximately 1350 square kilometres. You simply can't view this amount of map on a GPS screen, so just as you should always take a compass with you, so you should always have a topomap too.

    What do I do if Freshmap for Garmin GPS is no longer visible on my GPS?
    Remove the card from the GPS, and put in back in. This is the quickest method to "reintroduce" the mapping and the GPS. Once you put the card back into the GPS, it should recognise the existence of the mapping straight away.

    Is it possible to download maps from Freshmap onto my Garmin GPS?
    In order to have Freshmap mapping on your GPS, you need a GPS that is able to take a microSD card (GPS with "x" at the end of the name), and you need Freshmap for Garmin GPS which is only available on microSD card.

    Is it possible to overwrite Freshmap on the data card?
    Yes it is. If you want to save other maps or information onto the card, it's a good idea to make a separate folder on the microSD card to save that data into.

    Is it possible to save tracks to the Freshmap microSD?
    To save tracks to the microSD card of a GPS, follow these instructions:

  • Tracks
  • Enter
  • Setup
  • Enter
  • Data card setup
  • Tick Log track to datacard box

  • FAQs - Frequently Asked Questions about Freshmap
    FAQs - Frequently Asked Questions about Freshmap
    FAQs - Frequently Asked Questions about Freshmap
    FAQs - Frequently Asked Questions about Freshmap
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